We as a Town Team are of course monitoring the situation closely and following all Government and Public Health Guidelines. These are fluid and changing on a daily basis as you are aware. Our plans, events as well as other activity will be amended as is necessary. We will communicate any changes digitally, socially and via the local media. Furthermore we will provide advice, support and initiatives for our business and resident communities as much as is possible.
Lockdown 3 – National Alert:
Please use the following links and boxes for guidance and advice:
- COVID-19 Track and Trace App – Latest Advice (21/09/2020)
- Coronavirus Government response
Coronavirus (COVID-19) is a new illness that can affect your lungs and airways. Find out the latest government advice and NHS guidance on how to protect yourself and others. - Public advice
Find out up to date information on the number of cases and risk level in the UK, what to do if you’re a returning traveller and what the government is doing about the virus. - Guidance for employers and businesses
This will assist you in providing advice to your staff on COVID-19, how to help prevent the spread of respiratory infections, what to do if someone suspected or confirmed to have COVID-19 has been in business, settings and actions to take if staff come into contact with someone who is self-isolating or is a possible or confirmed case of COVID-19. - You can also find out how to protect yourself or check if you need medical help on the NHS website.
- Are you a business owner and feel you can help? GOV UK are calling for various sectors to help with the response to the coronavirus. See more here.
Contacts:
- Cornwall Council dedicated email covid19@cornwall.gov.uk
- Government Support Helpline 0300 456 3565 open Mon – Fri 9am – 6pm
- Volunteer Cornwall Helpline ( for anyone who needs help with shopping, collecting medicines or other practical help and support) 01872 265300/requestforhelp@volunteercornwall.org.uk.
- COVID-19 Cornwall Directory – support helplines.
- HMRC Tax helpline 0800 024 1222 – a new tax helpline has been established with around 2,000 call handlers on hand to offer advice. See more details here.
Useful Downloads:
- Covid Flyer business – aimed at any business / workplace https://www.healthycornwall.
org.uk/media/krejd5fa/covid- flyer-business.pdf - Workplace website links – useful links for any business / workplace https://www.healthycornwall.
org.uk/media/gjyiyroc/ workplace-website-links.pdf - Covid Flyer accommodation – aimed at providers of accommodation https://www.healthycornwall.
org.uk/media/e5zd0tmg/covid- flyer-accommodation_.pdf - Covid poster report – public facing poster for holiday-makers staying in accommodation in Cornwall https://www.healthycornwall.
org.uk/media/2hxhr50n/covid- poster-report.pdf
Useful Links:
- New measures to protect UK high street from aggressive rent collection and closure
- St Austell COVID-19 directory
- Cornwall Council business support page
- COVID-19 – CIOS Growth Hub’s advice page for Cornwall
- GOV UK Coronavirus Business Support – access the support that has been made available, who is eligible, when the schemes open and how to apply.
- GOV UK Self employment income support scheme
- Ministry of Housing – Business and Premises closure details
- Federation of Small Businesses (FSB): Advice and guidance for small businesses/self-employed
- Landlord and tenant advice – a steer
- Health and Wellbeing
- Public Health England resource centre – register to download posters and more
- Night Time Economy Website – some useful information
- Business Advice – how to set up a home delivery service
- Recycling, rubbish and waste management
- Public Transport in Cornwall
- Homeless Provisions
- Grant Funding Schemes – Retail, Hospitality and Leisure Grant Fund Guidance
- Guidance for food businesses on coronavirus (COVID-19)
- COVID-19: hotel accommodation to support key workers and vulnerable people
- Cornwall Community Foundation – Apply for a community group grant here
- Employers – Are you eligible to claim furlough for your staff, and if so, how much?
- Employees – Are you eligible for furlough, and if so, how much?
- Extra protection for businesses with ban on evictions for commercial tenants who miss rent payments
- COVID-19 and renting: guidance for landlords, tenants and local authorities
- Claiming a grant through the Government Self Employment Income Support Scheme